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At Solas Kids Wear, we believe that the shopping experience is not complete until your products arrive safely and as quickly as possible. Therefore, we have established a clear and flexible shipping policy to ensure your comfort and complete satisfaction.
After completing a purchase through the website, our customer service team will contact you to confirm the order.
3 contact attempts will be made over 3 consecutive days.
If contact cannot be established or there is no response during this period, the order will be automatically canceled to maintain service smoothness and speed of execution.
We are committed to delivering your orders as quickly as possible according to the pickup location:
Cairo and Giza: 1 to 2 business days maximum.
Alexandria and Delta governorates (Mansoura, Tanta, Mahalla, Zagazig, Kafr El Sheikh): 2 to 3 business days.
Canal cities (Ismailia, Port Said, Suez): 2 to 3 business days.
Upper Egypt governorates (Beni Suef, Minya, Assiut, Sohag, Qena, Luxor, Aswan): 2 to 3 business days.
Border areas (Matrouh, North and South Sinai, Halayeb and Shalateen): 3 to 5 business days depending on the customer's location.
We care that products reach you in perfect condition, so we adhere to the following standards:
Secure and tight packaging that protects products from any damage during transit.
Thorough product review before shipping to ensure it matches your order and is of high quality.
Reliable shipping partners with experience in handling children's products with utmost care.
Flexible delivery times with prior communication from the shipping representative to confirm delivery location and time.
Order arrival as quickly as possible.
Customer service always ready to answer any shipping-related inquiries.
An easy and secure shopping experience that meets your expectations.
✨ Our goal is for our products to reach your home with the same care and love we put into each piece, so you can always be assured that your choice of
is the best choice for you and your children.
